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At Avenir Rénovations, your quote is made by renovation professionals, it is 100% free and personalized even if we need to visit.
The personal data that may be collected on the Site are as follows:
Account/Profile Creation: during the creation of your account/profile, your last name, first name, date of birth, postal address, email address, phone number, as well as your login data are recorded.
Login to the site: on this occasion, your login, browsing, or location data are recorded.
Payments on the site: in the event of a financial transaction on the site, your banking details or data related to your credit card are recorded.
Online Discussions: when you communicate with other users on the site, the data related to these exchanges are recorded.
Information from Third Parties: Some of your data (particularly your last name, first name, and phone and/or postal contact details) may have been transmitted to us, with your prior consent, by our partners. In this case, the processing of your data will be governed by these stipulations.
Contact: When filling out the contact form, your last name, first name, email address, and your message are collected.
Cookies: Cookies are used in the context of using the Site to collect certain information (in particular, your IP address, information related to the computer used for browsing, connection method, type and version of the internet browser, operating system, and other technical identifiers, as well as the URL of the connections, including the date and time, and the content accessed). You have the option to disable Cookies from your browser settings.
The uses of your personal data are primarily as follows:
Access and use of the site;
Verification and authentication of your data;
Optimization of the layout and functioning of the site;
Combating fraud, abusive uses, viruses, and other malware;
Managing the relationship with you;
Establishing and managing a communication space between users of the site;
Providing user assistance;
Managing payment services;
When certain information is mandatory to access specific features of the Site, this mandatory nature is indicated at the time of data entry. If you refuse to provide mandatory information, you may not have access to certain services, features, or sections of the Site.
The personal information collected will be retained as long as your account exists or as long as necessary for the provision of goods or services by Avenir Rénovations, for Avenir Rénovations to fulfill its legal and regulatory obligations, or for the exercise of the rights recognized to Avenir Rénovations by law and jurisprudence.
During this period, the Site implements organizational, software, legal, technical, and physical means to ensure the confidentiality and security of your personal data, in order to prevent their damage, deletion, or access by unauthorized third parties.
Access to your personal data is strictly limited to employees and agents of Avenir Rénovations, and companies of the Heritage Preservation Group as well as franchisees and licensees, authorized due to their functions and bound by a confidentiality obligation. However, the collected data may eventually be communicated to subcontractors contractually responsible for carrying out the tasks necessary for the proper functioning of the Site and its services as well as for the proper management of the relationship with you, without you needing to give your consent. It is specified that, in the context of performing their services, subcontractors have only limited access to your data and are obliged to use it in accordance with the provisions of applicable data protection legislation.
The information collected is subject to computer processing for commercial purposes. The recipient of the data is the sales department of Avenir Rénovations. The collected information may be transmitted to partners of Avenir Rénovations for commercial purposes.
In accordance with applicable legal and regulatory provisions, you have the following rights :
Update or delete your data by logging into your account and configuring its settings;
Exercise your right of access to know the personal data concerning you ;
Request the update of your data if it is inaccurate ;
Request the portability or deletion of your data ;
Request the deletion of your account;
Request the limitation of the processing of your data ;
Object, for legitimate reasons, to the processing of your data ;
Object to or withdraw your consent to the use, by our services, of your contact details for sending our promotions and solicitations via emails, SMS messages, phone calls, and postal mail. This right remains valid whether the information concerning you was transmitted to us directly by you or by partners to whom you communicated it (in this case, you will need to click on the unsubscribe links provided in our SMS or emails or contact us under the conditions set out below).
These various rights can be exercised either by modifying the settings of your customer area, or directly on the Site in the " Customer Area ", or by postal mail to the following address : 36 rue de lamirault 77090 Collégien, or by email to the following address : Contact@avenir-renovations.fr. For security reasons and to prevent any fraudulent requests, this request must be accompanied by proof of identity. The proof will be destroyed once the request is processed.
In case of difficulty related to the management of personal data, the customer can file a complaint with the personal data protection officer of the company Sylvie BALENDE Email: servicecom@avenir-renovations.fr, the National Commission for Information Technology and Civil Liberties, or any other competent authority.
Finally, the consumer customer is informed of the existence of the telephone marketing opposition list "Bloctel", on which they can register (https://conso.bloctel.fr/).