Starting renovation work can represent a significant investment, but in the long run, it is a cost-effective initiative.
To make this process even more positive, we are pleased to introduce our unique solution: the Sérénité Pack
An unprecedented service on the market, which offers you the assurance that your work will be completed, regardless of the circumstances.
Starting renovation work is an important decision that requires a budget, time, and trust in the chosen professionals.
With the Sérénité Pack, if the company carrying out your work can no longer complete it, the Avenir Rénovations network head will assess the takeover by a designated professional and support you until completion.
This is an additional commitment that complements your legal guarantees without replacing them.
Each Avenir Rénovations agency is an independent business, close to you. The Sérénité Pack is an additional commitment from SLN Rénovations, the head of the Avenir Rénovations network.
In the event of your company's failure, the network head takes over to organize the continuation of your project. They connect you with a buyer, assess the feasibility of the takeover, and then organize and monitor the work. You know the buyer and the projected timeline.
The Sérénité Pack is subscribed by your company: it is included in your contract.
The coverage lasts for 2 years from the payment of the deposit invoice (or the first progress invoice) of your first contract. For each contract, it ends upon completion of the work. You can verify at any time that your quote is covered at pack-serenite.avenir-renovations.fr, using your quote number and postal code.
The Sérénité Pack applies in the following failure cases: cessation of business activity, bankruptcy preventing the continuation of work, a site not started for more than 4 months, or exit from the Avenir Rénovations network under the cumulative conditions set forth in the General Conditions of Service.
A dedicated and free telephone assistance is available at +33 9 72 54 00 62, Monday to Friday, from 9 am to 12:30 pm and from 1:30 pm to 5 pm (excluding public holidays). The call is not charged extra.
Good to know: the Sérénité Pack is neither an insurance, nor a guarantee, nor a first demand guarantee. It does not provide for compensation or reimbursement of amounts paid, and each request is subject to a feasibility study. Certain cases are not covered: force majeure, intervention by an unauthorized third party, external causes, product non-compliance, actions by the client or a third party, and any request made after the completion report.
The Serenity Pack is included in your contract. In case of your company's failure, the network head studies the resumption of your site and supports you until completion. Full conditions are outlined in the General Terms of Service.
Contact us today for a technical visit and a free quote.